Make Agent Planning Visible: Three Interface Patterns That Build Trust
A researcher argues users cannot trust what they cannot see, so agent planning must be shown, not hidden, and names three interface patterns: shadow preview runs without committing and shows what would happen, replayable execution scrubs through steps like a video player, and retry refactoring reruns only the failed segment. Product teams get a definition of thicker that avoids more buttons: expose the system's intermediate state, the plan, dry-run result and diff. Showing that state is the shortest path to user trust in autonomous agents.
At a glance
- 1Planning pays off when users see consequences early
- 2Shadow previews and replayable runs are key interactions
- 3Retries should not rerun the whole chain
Why planning must be visible
Users cannot trust what they cannot see. Showing the plan, the dry-run result and the diff is the shortest path to trust.
Three concrete patterns
- Shadow preview: run without committing, show what would happen
- Replayable execution: scrub through steps like a video player
- Retry refactoring: rerun only the failed segment, not the whole chain
Takeaway
A thicker interface is not more buttons — it is exposing the system's intermediate state.
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